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Discover the key aspects of online fraud, including the types of scams to look out for. Find out what banks and customers can do to minimise risk.

2:00 min

As the digital landscape continues to evolve, online fraud has become one of the most significant threats to many people, businesses, and financial institutions. Despite alarming payment fraud figures, the introduction of enhanced security measures is beginning to show promise in combating this growing issue. But what exactly constitutes online fraud, and how does it occur? In this article, we’ll delve into the key aspects of internet fraud, providing a clear understanding of what it is, along with common examples in banking. We’ll also explore the legal consequences faced by offenders, and most importantly, the strategies individuals and banks can employ to prevent or minimise these risks. Staying informed and vigilant plays a key role in protecting your finances and personal information in the online world.

What is online fraud?

Cyber fraud refers to any type of activity carried out over the internet, usually with the aim of stealing money or sensitive data. It includes a wide range of deceptive practices, such as identity theft, fake websites, phishing scams, and fraudulent online transactions. Website scammers often use tactics like social engineering, where they impersonate trusted entities or organisations. They may also use malware, which infects devices with the goal of getting access to sensitive information. One of the key aspects of online fraud is its adaptability, since criminals are always evolving their methods to take advantage of emerging weaknesses in digital systems. As we increasingly rely on online banking, shopping, and telecommunications, it’s more important than ever to recognise signs of online fraud. It’s vital to be wary of unsolicited emails or messages asking for personal or financial information. Additionally, it’s advisable to take extra precautions with unfamiliar or suspicious websites and report any unexpected account activity.



What are common examples of cyber fraud?

There are various examples of online scams that you should be aware of. For instance, phishing is one of the most common forms of cyber fraud. In this type of scheme, online fraudsters send emails or messages that appear to be from legitimate sources, such as banks or other financial institutions. These emails normally contain links to fake websites, designed to steal users’ login credentials or financial information. When it comes to online shopping, scammers often create fake websites that might appear trustworthy, offering products at heavily discounted prices. However, once a payment has been made, the buyer receives nothing and the fraudster may even steal their financial information. Furthermore, ransomware may occur when malicious software is used to lock a user’s data and the cybercriminal demands a ransom to unlock it.



What is fraud in online transactions?

In the context of banking, scammers may often try to manipulate individuals or businesses during digital financial exchanges to steal money or obtain financial information. Banking fraud in online transactions may involve gaining unauthorised access to bank accounts or credit card details to make fraudulent transfers or withdrawals. In addition, cybercriminals might create counterfeit payment processing sites that resemble official platforms, such as bank gateways. Therefore, users may enter their details, unknowingly handing over their personal data and account details. It’s crucial to protect yourself from fraud by ensuring the websites you’re visiting use encryption. Moreover, it is always a good idea to enable multi-factor authentication on your bank accounts for an extra layer of protection. It is also beneficial to choose a bank that prioritises online safety and digital innovation. UniCredit’s approach to business is grounded in strong European foundations, uniting its clients, people, and banks to build trust and security in the ever-evolving digital age.



What are the punishments for online fraud?

The punishments for online fraud vary depending on the scale and impact of the crime, as well as the amount of money involved and the laws of the country where the cybercriminal is prosecuted. Criminal charges can often be followed by considerable fines, long prison sentences. In some cases, scammers may be ordered to pay restitution to victims. Apart from criminal charges, fraudsters might face civil lawsuits from companies where systems were breached. These lawsuits may result in additional penalties, including compensation for damages, loss of business, or reputational harm caused by the crime. Fraudsters could also have their assets seized as part of the legal process, especially if the fraud has been committed on a large scale.



What can banks do to minimise online fraud?

Banks can take steps to protect their customers from online scams by incorporating several strategies. One of the most effective tactics can be the implementation of advanced fraud detection systems that monitor transactions for unusual activity or patterns indicative of fraud. Beyond technological solutions, banks can also educate their customers on the risks of cyber fraud and provide them with additional tools and guidance, such as password management tips or multi-layered security measures. For example, UniCredit has established robust internal control systems, ensuring that its corporate strategy is carried out efficiently while safeguarding the value of corporate assets. These systems emphasise the importance of complying with all existing rules and regulations and adhering to the highest industry standards.